Your Username, Password and Email Address

During enrolment, you will be issued a username and set a password.

Your username will be your student ID, this can be found on your student card.

Your college email address will be made up of the Student ID followed by @student.loucoll.ac.uk (e.g. 123456@student.loucoll.ac.uk). Use this email for communicating at the college.

Your college username and password are for your individual use only. You are responsible for all activities carried out whilst logging onto the college systems. You should never reveal your password to anyone else in the college, not even the IT Support team.

Setting and Resetting your Password

To set your password you need to go to the webpage your.loucoll.ac.uk, you can also use this website to reset your password should you forget.

If you are an offsite learner you will receive an email about your account. Once you have your Student ID number you can visit your.loucoll.ac.uk and set your password.

If you have not yet received an email please contact IT Support and they will be happy to help.

Resetting you password

Forgetting your password is a common problem, however, it’s easy to reset your password yourself.

You will need to visit your.loucoll.ac.uk and have several pieces of information to carry this out, including:

  • A device, a browser, and an internet connection
  • Your Student ID / Student Reference No.
  • Surname, Date of Birth, and Post Code

Creating a Secure Password

Here are some hints and tips for creating a secure password:

  • Do not use personal information.
  • Do not use real words.
  • Create longer passwords.
  • Modify easy-to-remember phrases.
  • Don’t write them down.
  • Change passwords on a regular basis.
  • Use different passwords on different accounts.
  • Do not type passwords on devices or networks you do not control.

Check the strength of your password at https://password.kaspersky.com/

Cyber Security

Loughborough College takes Cyber Security very seriously. The College follows best practice and has completed the Cyber Essentials certification to ensure the College operates at a secure level.

Year on year, we continue to improve the College security facilities to ensure that we are Cyber Safe and that we promote awareness.

Frequently Asked Questions (FAQs)

I don't know my student number.

You can find this on your student ID card. If you have lost this head to Reception and someone will be able to help.

I've forgotten my password.

Head to your.loucoll.ac.uk to reset it.

How can I set my password for the first time?

Head to your.loucoll.ac.uk.

Can I have additional help to reset my password?

If you need help or have any problems get in touch with the IT Support team by calling: 01509 618369 or by visiting the stationery shop where IT are based on the ground floor of B-Block.

I have reset my password, but I still can't log in.

Make sure the system you are trying to log into doesn’t require your email address.

Remember some systems require your email address (e.g. 123456@student.loucoll.ac.uk and your normal password. Others require you to enter the network and Student ID (e.g. charnwood\123456) instead, and others just require your Student ID (e.g. 123456)

If you need help or have any problems get in touch with IT Support by calling: 01509 618369 or by visiting the stationery shop where IT are based on the ground floor of B-Block.

I can't login to Microsoft 365 and/or Microsoft Teams

To login to Microsoft 365 or Teams you need to use your full email address (e.g. 123456@student.loucoll.ac.uk)

I have enrolled but I haven't received an email with my account details.

Please contact the IT Support team by calling: 01509 618369, emailing ITHelpdesk@loucoll.ac.uk or by visiting the stationery shop where IT are based on the ground floor of B-Block. They can check to see if your account is active.

Is my password secure enough?

Go to https://password.kaspersky.com/ and see.