Student Helpdesk

College Devices are automatically connected to the Internet, however, when you are at college with a personal device, we have free WiFi that’s available for all students and staff to use.

Look out for Eduroam when you are looking to get online. You will need to log in before you can access the Internet.

Eduroam® is a global service that enables students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptop or activating their smartphone or other portable device. With eduroam, you get Internet access not only via Loughborough College’s wireless network, but also when visiting other participating universities, colleges, research centres and libraries.

The eduroam service is coordinated within United Kingdom by Janet and across Europe by a team from the GÉANT project, which is funded by the European Commission. Eduroam is available at participating universities, research centres and libraries in around 60 countries worldwide. Details are available via: www.eduroam.org

To get connected:

Step 1: Connect to the wireless network with SSID “Eduroam”.
Step 2: Enter your college email address and password.
Step 3: Accept the college certificate if prompted.
Step 4: You are now connected to the wireless network.