Student Helpdesk

Better Communication

1. Wish: I want to work on communicating more confidently with my peers and teachers.
2. Outcome: If I improve my communication skills, I will build better relationships with my peers and teachers and become more confident.
3. Obstacle: I struggle with anxiety and get nervous when speaking in front of others.
4. Plan: I will work to communicate with one new peer or teacher every day, practice public speaking in small groups using eye contact and ask for feedback to help see improvements.

Increase in productivity

1. Wish: I want to improve my time-management completing and submitting work on time.
2. Outcome: If I improve my time-management, I will feel less stressed and achieve better results in my work.
3. Obstacle: I get easily distracted by social media and put off things I don’t like doing.
4. Plan: I will create a to-do list in my calendar app, prioritise my tasks based on importance, and put my phone away to minimise distractions and stay focused.

Level 2 BTEC WOOP Target (General Academic Progress)

1. Wish: I want to improve my assignment grades to at least a Merit level.
2. Outcome: I want to use more analysis and evaluation in my coursework and be on track for progression to Level 3.
3. Obstacle: I sometimes leave assignments until the last minute and struggle with referencing.
4. Plan: I will use a weekly planner to break down tasks and attend one study support session per week to improve my academic writing.

Level 3 BTEC WOOP Target (University Preparation)

1. Wish: I want to submit a strong UCAS application with a personal statement that reflects my strengths.
2. Outcome: I will feel proud of my application and confident about getting interviews or offers.
3. Obstacle: I’m unsure how to structure my personal statement and highlight my achievements.
4. Plan: I will attend the UCAS workshop and book a one-to-one session with the careers advisor to get feedback.

Communication Skills

1. Wish: I want to improve my ability to communicate clearly with customers discussing jobs to be completed to improve customer satisfaction.
2. Outcome: If I improve my communication skills customer satisfaction and feedback will improve.
3. Obstacle: I struggle with anxiety and get nervous speaking to customers.
4. Plan: I will work to communicate with one new customer per week and shadow other colleagues to develop my communication skills.

Punctuality Improvement

1. Wish: I want to improve my punctuality by arriving at work on time for the next 4 weeks and review with manager weekly.
2. Outcome: If I improve my punctuality I can start work on time and will not have to work over each day or lose money.
3. Obstacle: I struggle to get up and ready on time in the mornings.
4. Plan: I will set reminders on my phone and prepare the day the night before to reduce my lateness to zero before the next review.

You could set a WOOP target that relates to your academic or personal development. Here are some ideas for what WOOP targets could cover:

• Progression planning
  • Researching vacancies or courses
  • Writing personal statements
  • Attending Open Days
  • Narrowing Down Options
• Feedback and Improvement
  • Acting on feedback
  • Making improvements
  • Identifying revision priorities
• Organisation and Time Management
  • Planning assignments
  • Using planners or digital tools to track deadlines
  • Balancing college and personal demands
• Health and Wellbeing
  • Accessing Support
  • Setting personal goals for physical and mental health
  • Balancing college with leisure activities
• Skill Development
  • Enhancing specific skills eg, IT, communication, or teamwork.
  • Participating in extracurricular activities to develop soft skills.
• Study and Revision
  • Following revision timetables
  • Completing revision materials
  • Exploring new effective approaches
• Behaviours for Learning
  • Attendance & punctuality
  • Meeting Deadlines
  • Engagement in Activities/Discussion
• Career Preparation
  • Gaining work experience
  • Developing a CV
  • Interview Practice

You could use Copilot to help you to turn your teacher’s feedback into a WOOP target:

Tell Copilot what you need help with.

• Tell it your course
• Tell it that you want help writing WOOP targets
• Tell it How many WOOP targets you want

Tell Copilot the focus of your target.

• Tell it what you are working on
• Tell it the feedback your teacher has given you
• Tell it what you want to achieve

Prompt the AI tool.

• ‘Help me to write my WOOP targets’
• ‘You can ask me questions to help me write my WOOP targets’

You can use an AI tool, such as Copilot, to help you write WOOP targets:

1. Tell Copilot which course you are on, and how many targets you need to write.
   • I am a student on a Level 3 BTEC Business Course. Help me to write 2 WOOP targets.
2. Tell Copilot what it is you are working to improve.
   • My teacher has told me that I need to do more revision and learn more terminology for Unit 2.
3. Provide information what your desired Outcome is:
   • If I achieve this, I’ll feel more confident in class, less stressed before the exam, and I’ll be on track for a higher overall grade.
4. You can also tell the agent what are the Obstacles that you struggle with:
   • I struggle with finding motivation to study.
5. Give Copilot this final command, and it will ask you questions to help you to structure your targets.
   • You can provide suggestions to help me improve the WOOP targets.