Student Helpdesk

We're here to help. Get in touch and we'll get back to you as soon as we can. Search for help using the search bar or browse the categories using the tiles below.
icon of user the represents link to helpdesk page on "your account"

Your Account

For help with using your account to gain access to all our software and systems, including the WiFI network and Remote Desktop.

learnzone LZ logo that links to learnzone help page


For help with using our LearnZone and HELearnZone to access resources, activities, and submitting assignments.

teams logo icon to represent link to teams helpdesk page


For help accessing and using Microsoft Teams to attend online lessons, communicate with lecturers, and submitting assignments.

office 365 logo that links to office 365 helpdesk page

Office 365

For help accessing and using the Office 365 software packages such as Word, PowerPoint, and more.

icon of tick in browser window represent link to third party apps helpdesk page


For help finding and accessing a range of online applications commonly used in learning.

icon of mortar board on books to represent link to other systems help page

Other Systems

For help with other software and systems such as Smart Assessor, the Library, SPSS, and more.


For help on accessibility tools, features and more.

Student Websites

External links to useful websites for Loughborough College students